Cancelation and Refund Policy

 

Environmental considerations

River and ice safety courses are at the mercy of environmental conditions that we can't control. If weather conditions are inappropriate for our course, I will cancel the course and offer a full refund.

Health considerations

Our time together is "challenge by choice," but will likely be strenuous at times. You will get the most out of the course if you are healthy. Some of our exercises involve close contact, so please do not attend if you are ill and contagious.

That said, there is real value in passively watching the exercises if you are injured or ill. Feel free to reach out if you have questions about medical considerations, stress injuries, mental health, and your participation.

Refunds

Life happens, I get it. My courses typically have waitlists and this usually works out for everyone. Providing as much advanced notice as possible makes it most likely that you will receive a full refund.

  • More than 30-day notice: Full refund minus a $50 CC and administration fee.
  • Less than 30-day notice and I can fill your space from the waitlist: Full refund minus $50 fee.
  • Less than 30-day notice and I'm unable to fill your space: 50% refund