Cancelation and Refund Policy
River safety courses are at the mercy of environmental conditions that we can't control. If river or weather conditions are inappropriate for our course, I will cancel the course and offer a full refund.
Our time together is "challenge by choice," but will likely be strenuous at times. You will get the most out of the course if you are healthy. Some of our exercises involve close contact, so please do not attend if you are ill and contagious.
That said, there is real value in passively watching the exercises if you are injured or ill. Feel free to reach out if you have questions about medical considerations, mental health, and your participation.
Life happens, I get it. My courses typically have waitlists and this usually works out for everyone. Providing as much advanced notice as possible makes it most likely that you will receive a full refund.
- If I am able to fill your space from the waitlist: Full refund minus a $20 fee to cover processing and administration fees.
- 30-day notice: Full refund minus $20 fee.
- 14-day notice AND I'm unable to fill your space: 50% refund